Level 2 & 3 NVQ in Providing Financial Services 

•  Develop skills and competency to improve their workplace performance, understand financial regulations, manage their client relationships more effectively, improve customer service performance.
• Develop role-specific knowledge and understanding to support competence including the principles and practices involved in organising and delivering effective customer service, leading a customer service team, customer relationship management, improving customer service and complaint handling.
• Develop personal growth and engagement in learning through the development of personal, learning and thinking skills (PLTS).
• Achieve nationally recognised Level 3 qualifications.
• Development of literacy and numeracy skills, where required (Essential Skills)

Fully Funded by the Department for the Economy.

Free to any business with staff working a minimum of 21 hours of all ages. Opportunities exist for fully-funded training to upskill your existing workforce, you do not have to employ new staff and we will work with you to customise the training which will particularly address your staff development requirements.

Employer incentives are available of over £1000 per employee signed up, who successfully completes all programme elements.

Contact Catherine for more information on 07850661971 or catherine@ghskills.com

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